Online Trombone Journal - http://www.trombone.org/
Archives  | Classifieds  | JFB  |  Wednesday, November 22, 2017

Frequently Asked Questions

  1. Do you have any tips for creating a good ad?
  2. I have found what I was looking for or I have sold the item advertised. How do I cancel my ad?
  3. How would you recommend handling the sale of an instrument online?
  4. What should I do if there are errors in my classified ad?
  5. I saw something I wanted in last week's classifieds, but it's not there now. Help!
  6. Why are the last three digits of an instrument's serial number shown as "XXX"?
  7. I bought something through the classifieds, and it was misrepresented or the seller took my money and never delivered the item.
  8. I sold something through the classifieds, and the buyer's check bounced.
  9. I submitted an ad, but it did not appear. What's up with that?
  10. Why do you not run ads promoting eBay auction items?
  11. I have received an e-mail from someone wanting to buy my item, and the transaction terms are a bit strange - they want me to take a check for quite a bit more than the item costs, then send them the balance with the item. What should I do?
  12. I placed an ad, and quite a bit of the ad was deleted. What's up with that?
Have a question you feel should be in the FAQ? Let us know by e-mail.

Online Trombone Journal Classified Advertising Policies


I have found what I was looking for or I have sold the item advertised. How do I cancel my ad?
If you need to change or remove your ad, please send an e-mail to chris@trombone.org. Please include your e-mail address and a brief description of the ad to speed the process.

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Do you have any tips for creating a good ad?
The essence of a good ad is pretty simple:

  1. Briefly describe what you are selling - include the make, model, and age of the item, as well as any customizations.
  2. Include a concise description of the item's condition.
  3. Include the price and terms - who's paying shipping, what payment methods you prefer, etc. You can also include a link to pictures using a third-party photo hosting service.

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How would you recommend handling the sale of an instrument online?
As musical instruments and accessories are valuable commodities, it is recommended that you excercise great care with every transaction. Here is a sample transaction:

  1. The buyer and seller have agreed to the selling price and the length of the trial period. The buyer sends the seller two payment items (check, money order, certified check, etc.), one for the instrument and the second for shipping. The seller deposits the shipping payment and holds the instrument payment until the end of the trial period.
  2. The seller ships the instrument using the shipper of his or her choice, being sure to get delivery verification and a tracking number. Insure the item for full replacement value, and have a written appraisal on hand (just in case).
  3. The trial period starts the day the instrument is delivered based upon the tracking information provided by the shipping firm.
  4. The buyer must contact the seller prior to the end of the trial period if the instrument is to be returned. If the seller is not contacted, the seller deposits the instrument payment and the buyer owns it.
  5. If the buyer decides not to purchase the instrument, the buyer pays shipping (with full replacement value insurance) back to the seller and the seller returns the payment to the buyer (using certified mail, just to be safe).

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What should I do if there are errors in my classified ad?
Please send the information by e-mail to chris@trombone.org Please provide your e-mail address, the item description and the changes necessary.

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I saw something I wanted in last week's classifieds, but it's not there now. Help!
The classifieds are updated on Mondays (with some exceptions), and an archive of past classified ads is not kept. If all else fails, place a "Want to Buy" ad.

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Why are the last three digits of an instrument's serial number shown as "XXX"?
As a security precaution, we automatically change the last three digits to protect the privacy of the seller.

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I bought something through the classifieds and it was misrepresented or the seller took my money and never delivered the item.
It is recommended that you contact the U.S. Postal Service and the district attorney of the seller's area. There is a possibility that the non-delivery could fall under Federal Mail or Wire Fraud statutes as a felony. As stated in the Classifieds policies, the Online Trombone Journal is not responsible for the transaction of money, or lack thereof.

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I sold something through the classifieds, and the buyer's check bounced.
You can contact the bank on which the payment is drawn to see if the funds are available. We recommend using money orders or one of the online payment services for personal protection. As stated in the Classifieds policies, the Online Trombone Journal is not responsible for the transaction of money, or lack thereof.

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I submitted an ad, but it did not appear. What's up with that?
There are several reasons your ad might not have appeared:

  1. If you did not receive a automatic confirmation of your ad, the ad was not transmitted - please resubmit the ad through the "Submit an Ad" form.
  2. If your automatic confirmation or Classified Ad Publication Notice is returned as "user unknown", the ad will not run. While there are many reasons this could occur, ads without valid contact information will not be published.
  3. For an ad to start on Monday, it must be received by Midnight Central time (US) on the preceeding Friday. Ads submitted after deadline will not run until the following week. The confirmation e-mail will contain the start date of your ad. If you received the confirmation, the ad was submitted before deadline, but the ad did not appear at the scheduled time, please send an e-mail to chris@trombone.org.

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Why do you not run ads promoting eBay auction items?
As a rule, we do not run classified ads promoting eBay auction items. The Online Trombone Journal's free online classifieds run for four weeks, while eBay auctions last no more than 10 days. This results in a classified ad running for several weeks or more with invalid information.

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I have received an e-mail from someone wanting to buy my item, and the transaction terms are a bit strange - they want me to take a check for quite a bit more than the item costs, then send them the balance with the item. What should I do?
This is a variation on a very old confidence scheme. The "buyer" wants to send you a cashier's check the item, but the check's already been made out for far more than the purchase price. The buyer asks you to just send a check for the balance along with the item, and sometimes offers you a "fee" for cashing the check. Your check is deposited immediately and your account emptied, then the cashier's check is returned as fraudulent. The item is gone, along with a large amount of your money. If you receive e-mails offering such a transaction, contact your Internet Service Provider, the Federal Trade Commission and the Federal Bureau of Investigation immediately. If you are outside of the United States, contact your local law enforcement agency.

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I placed an ad, and quite a bit of the ad was deleted. What's up with that?
As stated in the policies, we reserve the right to revise all ads. Usually, the ad will be revised for length if it is extremely long. We will trim information such as specs and promotional information copied from instrument maker's web site, long biographical data, etc. A good ad highlights what buyers want to know: What are you selling, what condition is it in, and the price of the item and shipping. Anything beyond that may be edited.

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